What are research-based, pedagogically sound ways to use Web-packaged courseware to impact student learning? This paper deals with these issues, and provides seven different, pedagogically sound ways to use such software in support of higher education. The paper first outlines several features that are common to most courseware products: one-stop access to resources and telecommunications; learning space for individual control of learning; non-linear learning experiences; hyperlinks to vary depth of exploration in real-time and asynchronous sharing of reflective learning; and instructor productivity tools. The model courseware package detailed in this paper is BlackBoard. Each of these seven approaches to BlackBoard development and deployment briefly discussed: management, resources, communication, student engagement, collaboration, knowledge management, and assessment. Tips for courseware developers are provided. (Contains 23 references.) (AEF)

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